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Patient Information

Your diagnostic journey, explained clearly.

Understand what happens before, during and after laboratory testing—and how to use the PATHOSURE® digital pathway.

Referral
Specimen
Laboratory
Review
Report
Clinician
Next Step
Connect to PATHOSURE® App
Continue in the PATHOSURE® AppSubmit referrals, request tests, track cases and access available reports through the connected digital workflow.
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Before your test

Bring the information that protects your diagnostic pathway.

  • Referral/request form
  • Correct patient identification
  • Relevant clinical history
  • Previous reports where relevant
  • Medication/treatment information where clinically relevant
  • Insurance/payment information where applicable
Turnaround

When will my result be ready?

Turnaround depends on the test, specimen complexity, ancillary testing and authorization. For IHC, PATHOSURE® uses a standard of 7 working days for walk-in patients and 3–5 working days for B2B referrals, subject to case requirements.

Frequently asked questions

Common patient questions.

Can I order a pathology test myself?

Some services require a clinician request or appropriate clinical indication. Contact PATHOSURE® for guidance on the applicable pathway.

How do I receive my report?

Where enabled, reports can be securely delivered through the connected PATHOSURE® digital workflow after appropriate authorization.

Can I get help understanding my report?

Your treating clinician or reporting pathologist is the appropriate professional to explain the findings in your individual clinical context.

Can I track my case?

Where the case is connected to the digital workflow, status tracking can be supported through the PATHOSURE® App.